E-scooter Pilot in Portland

A photo of a person with purple hair standing on a sidewalk with an e-scooter parked in the middle of the sidewalk behind them.

You can view an ASL version of the video.

The City of Portland is asking residents with concerns or complaints about private e-scooter companies to submit their complaints to the companies.

We’re deeply concerned that the Portland Bureau of Transportation’s (PBOT) approach to monitoring complaints will result in less transparency, less accountability, and a less effective pilot. This approach could leave the city with more questions about the impact of e-scooters than it will have learned answers.

We’re asking the Portland Bureau of Transportation to create and promote its own accessible complaint process as well as a response time from the city when a consumer makes a report.

Everyone should be able to safely navigate sidewalks throughout our state freely and without fear of being hurt.

On May 8, 2019, Disability Rights Oregon hosted a Facebook Live about our e-scooter advocacy.