COVID-19 information, response & planning

Create a Household Plan of Action

Make sure to have an action plan. Now is a good time to reach out to your service providers and circles of support to start planning. If you already have a plan, review it to make sure it will still work.

Get Your Household Ready for Coronavirus Disease 2019 Center for Disease Control: https://www.cdc.gov/coronavirus/2019-ncov/community/home/get-your-household-ready-for-COVID-19.html

Things to Consider

  • Are you signed up for emergency warnings in your county? Do you know how to do that?
  • Do you know which phone numbers to call if you feel sick?
  • Have you identified people in the community who may provide you with support if you need it? Do you know their contact information?

Information from the Oregon Health Authority

Oregon is issuing regular updates on COVID-19. See the most recent update on the Oregon Health Authority’s News Release page

“On March 8, 2020, Gov. Kate Brown declared a state of emergency to address the spread of COVID-19 in Oregon. The Oregon Health Authority(OHA) serves as the lead agency for the public health response. The Office of Emergency Management (OEM) coordinates and supports state and local recovery efforts through the Emergency Coordination Center (ECC). ”

How can people protect themselves?

Every person has a role to play. So much of protecting yourself and your family comes down to common sense:

  • Washing hands with soap and water.
  • Avoiding touching eyes, nose or mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue or your elbow.
  • Avoiding close contact with people who are sick.
  • Staying away from work, school or other people if you become sick with respiratory symptoms like fever and cough.
  • Following guidance from public health officials.

What should you do if you think you’re sick?

Call ahead: If you are experiencing symptoms of COVID-19, and may have had contact with a person with COVID-19 or recently traveled to countries with apparent community spread, call your health care provider or local public health department first before seeking medical care so that appropriate precautions can be taken.

What are the symptoms of COVID-19?

Typically, human coronaviruses cause mild-to-moderate respiratory illness. Symptoms are very similar to the flu, including:

  • Fever
  • Cough
  • Shortness of breath

COVID-19 can cause more severe respiratory illness.

If you are having difficulty breathing, call 9-1-1 immediately.


For More Information and Resources

The Oregon Office of Emergency Management has a list of resources. Additional information is below.

Federal Resources on COVID-19 Response


Guides to COVID-19 For and By People with Disabilities

ASL Videos About COVID-19

Communication Resources

If you need a mobile device and/or apps that may help you communicate by text-to-speech or Video Relay Interpreting (VRI), here are two resources:


Cleaning and Disinfecting Information and Resources


Mental Health Information and Resources

Manage Anxiety & Stress

  • Toll-free crisis counseling and support from the U.S. Department of Health and Human Services:  Disaster Distress Line or call 1-800-985-5990.
  • If you’re thinking about suicide, are worried about a friend or loved one, or would like emotional support, the National Lifeline network is available 24/7 or call 1-800-273-8255

Helping Children Cope in an Emergency

Technical Assistance from the Federal Government

  • For disaster technical assistance inquiries for the Federal Government, visit SAMHSA’s Disaster website, call 1-800-308-3515, or email dtac@samhsa.hhs.gov

Education Information and Resources

Right to Education for Children with Disabilities during COVID-19

School Closures in Oregon & Distance Learning Resources

FACT Oregon & Oregon Department of Education Resources

Higher Education


Employment Information and Resources

Disability Employment Rights

Sick Leave or Family Leave

Getting Legal Advice

Small Employers

Protecting Workers During a Pandemic

Lost my Job or was Laid Off


Housing Information and Resources

Section 8 Housing Vouchers

Homelessness in Portland Metro


Utilities Information and Resources

Portland Water Bureau

  • The Portland Water Bureau is waving late fees and deferring payments or shut-offs.
  • The three largest utilities in Oregon – Portland General Electric, Pacific Power, and Northwest Natural have all announced a suspension of disconnects and/or late fees.
  • Check with your local utility company to see if they’re doing the same.

Energy Companies


Social Security Beneficiaries Information and Resources

Most Social Security Offices are closed to the public. Visit the the Social Security Administration website for updated information about services, contact information, and extended deadlines. 


Disability related articles on the issue:

Forbes: 5 Things to Know about Coronavirus and People with Disabilities (March 8, 2020)

USA Today: Stores Designate Shopping Time for Seniors, and Vulnerable Populations (March 18, 2020)

Willamette Week: Civil Rights Group Urges Gov. Kate Brown Not to Allow Discrimination Against COVID-19 Patients With Disabilities (March 27, 2020)

MSN.com/KGW8: Who Lives and Who Dies? If Overwhelmed, Oregon Hospitals Already Have a Guide (March 30, 2020)

The Oregonian: Oregon Courts, Jails Respond to Coronavirus: Washington County jail to Release 60 Inmates; Court Hearings see Widespread Delays (March 17, 2020)

The Oregonian: Coronavirus prompts Oregon State Hospital to restrict admissions; mentally ill defendants left waiting in jails (April 9, 2020)

OPB News: Oregon State Hospital restricts admissions, leaving some mentally ill inmates stuck in jail (April 9, 2020)

KOIN News: On Social Security? Here’s your stimulus check info (April 22, 2020)